Returns & Exchanges
At Arsenikbutik, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Return
Log into your Arsenikbutik account and select the items you wish to return from your order history to generate a return authorization.
Pack Your Items
Place the items in their original packaging with all tags attached. Ensure the garments are unworn, unwashed, and in their original condition.
Attach the Label
Print the prepaid shipping label provided in your email and secure it firmly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing